Built on the foundation of the Simplepart retail platform is the Accessory Desking Tool, an interfaced used almost exclusively within dealerships to showcase and sell aftermarket accessories to customers in their office. Because "ADT" used the same data and foundational code base as the retail site, more and more overrides were needed as site designs and databases were changed and updated. This showed the need to redesign the tool from the ground up both with it's own code base and geared specifically for its intended purpose in the showroom.
The Before
- Retail site designs changed and evolved, but an outdated code base required frequent manual remediation. As time went on, the bugs increased and the usability suffered.
- Special features used only within the ADT outdated and ready for a refresh.
- Bad user experience keeps sales reps from using the tool and adversely affecting accessory sales.
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The After
- New independent code base allow for flexibility and future updates to ADT experience and can more closely conform to its intended user base.
- Designed with future customization for each client in mind.
- High visual design intended to keep both sales reps and customers engaged from end to end.
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